You’ll want to record a 'Vendor Refund' when a vendor returns a payment (or portion of a payment) back to your business due to damaged or returned goods.

First, you'll need to create a ‘Vendor Credit Memo.’

If you don’t already know how to do this, check out our article titled ‘How to create a vendor credit memo’ before continuing on.

From your Dashboard, or any other screen in ZarMoney, hover over the ‘Purchases’ Navigation and then select ‘Credit Memos’ from the drop-down.

Find the open credit memo for the vendor related to the refund, and click to open.

From the ‘Actions Menu’ in the upper right-hand corner, select ‘Receive Refund.’

Enter the data related to the refund from the pop-up, then click ‘Save & Close’

You will see a screen that confirms your refund was recorded

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