You’ll want to record a 'Vendor Refund' when a vendor returns a payment (or portion of a payment) back to your business due to damaged or returned goods.
First, you'll need to create a ‘Vendor Credit Memo.’
If you don’t already know how to do this, check out our article titled ‘How to create a vendor credit memo’ before continuing on.
From your Dashboard, or any other screen in ZarMoney, hover over the ‘Purchases’ Navigation and then select ‘Credit Memos’ from the drop-down.
Find the open credit memo for the vendor related to the refund, and click to open.
From the ‘Actions Menu’ in the upper right-hand corner, select ‘Receive Refund.’
Enter the data related to the refund from the pop-up, then click ‘Save & Close’
You will see a screen that confirms your refund was recorded
